Privacy Policy

Fife Ice Arena Website

Effective Date: 31 March 2026

1. Introduction

Welcome to the Fife Ice Arena website (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

a. Information You Provide

Name
Email address
Phone number
Booking or enquiry details
Any information submitted through contact forms

b. Automatically Collected Information

IP address
Browser type and version
Pages you visit on our site
Date and time of your visit
Cookies and tracking data

3. How We Use Your Information

We use your information to:

Respond to enquiries and bookings
Provide customer support
Improve our website and services
Send updates or important information (if you opt in)
Ensure website security and prevent fraud

4. Cookies

Our website may use cookies to enhance your experience. Cookies help us:

Understand how users interact with our site
Improve functionality and performance

You can choose to disable cookies through your browser settings.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

Service providers (e.g., booking systems, website hosting)
Legal authorities if required by law

All third parties are required to respect the security of your data.

6. Data Storage and Security

We take reasonable steps to protect your personal data from:

Unauthorized access
Loss or misuse

Your information is stored securely and only retained as long as necessary.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Fife Ice Arena

info@fifeicearena.co.uk
01592 595100

12. Legal Basis (UK GDPR Compliance)

We process personal data under the following lawful bases:

Consent
Contractual necessity (e.g., bookings)
Legitimate interests (e.g., improving services)
Legal obligations

This policy is designed to comply with UK GDPR and the Data Protection Act 2018.